Video and audio redirection on iPad (iOS App) or Android V2 app

Video redirection is only supported through a full RDP connection.

 

• The V2 Cloud iOS app (like our other mobile apps) is essentially a wrapper for the web version.
  
   
• This means it supports microphone and sound redirection only, but not video/camera redirection.
  
   

Resolution
At this time, video/camera redirection is not supported on iOS or Android V2 apps.

• If video redirection is required, you’ll need to connect from a Windows or macOS device using the V2 Remote Desktop (RDP) client. 
  
   
• For audio needs, the iOS and Android app still allows you to redirect microphone and sound.
  
   

Enabling Permissions on iOS
Because the V2 Cloud iOS app uses Safari in the background, permissions are managed through Safari’s settings. If microphone or sound redirection isn’t working, check the following:

1. On your iPad, go to Settings > Safari.
   
    
2. Scroll down to Privacy & Security:
   
    
   • Prevent Cross-Site Tracking → OFF
     
      
   • Block All Cookies → OFF
     
      
3. Scroll to Block Pop-ups → OFF.
   
    
4. Restart Safari and the V2 Cloud app.