How to View Active Users and Identify Disk Usage (Admins Only)

Overview

Administrators can view all users currently connected to a cloud computer and identify which user profiles are consuming the most disk space. This helps troubleshoot performance issues and manage storage more effectively.

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Part 1: View Active Users

Steps

1. Sign in to the cloud computer using an administrator account.
2. Open Task Manager by right-clicking the taskbar and selecting Task Manager.
3. If prompted, click More details.
4. Select the Users tab.
5. Review the list of users currently signed in to the VM, including their resource usage (CPU, Memory, Disk, and Network).

Notes

• Users marked as Disconnected are still signed in and may continue using system resources.
• Administrators can sign out disconnected or idle users from this tab if necessary.

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Part 2: Identify Which User Is Using the Most Disk Space

Steps

1. Open File Explorer.
2. Navigate to C:\Users.
3. Review the user profile folders to identify which profiles may be consuming the most space.
4. To check folder size:
   • Right-click the user’s folder.
   • Select Properties.
   • Wait for Windows to calculate the folder size.
5. Repeat for other user profiles as needed to compare disk usage.

Notes

• User profile folders may contain large files in Downloads, Desktop, Documents, or AppData.
• Avoid deleting files from another user’s profile unless it has been confirmed they are no longer needed.
• For more detailed analysis, tools like TreeSize Free or WinDirStat can be used.