How to Recreate an Outlook Profile

Overview

Recreating an Outlook profile can resolve common issues such as synchronization problems, repeated password prompts, or Outlook failing to open.

---

Prerequisites

• Access to the Windows cloud computer
• Outlook installed and configured
• Email account credentials (if required for reconfiguration)

---

Steps

1. Close Outlook completely.
2. Open Control Panel.
3. Select Mail (Microsoft Outlook).
4. Click Show Profiles.
5. Click Add.
6. Enter a name for the new profile and click OK.
7. Follow the prompts to configure the email account.
8. Once setup is complete, select Always use this profile.
9. Choose the newly created profile.
10. Open Outlook and verify that it is working correctly.

---

Notes

• The old Outlook profile is not deleted automatically unless removed manually.
• Cached mailbox data may need to be downloaded again after creating a new profile.