V2 Cloud Data Security - Secure Your Business Operations with Advanced Cloud Protection

 

V2 Cloud offers robust data security solutions tailored to protect your business’s sensitive information and ensure operational continuity.

To help you better understand how our platform operates, here is a brief explanation:

• Cloud Computers all of our infrastructure is hosted on a OVH data centers, that are equipped with a fully redundant fiber network and power supply to provide maximum reliability and 99.95% SLA. The facilities are gated with restricted and logged staff access as well as 24/7 video surveillance. Data centers are periodically audited to comply with HIPAA, PCI, and SOC security standards. Also, these are some of the certifications held by the data centers: ISO/IEC 27001, PCI DSS, HIPAA, SOC 1 Type II and SOC 2 Type II, and STAR self-assessment.
• Servers - All our servers run on the latest hypervisor updates with an all-inclusive UFW firewall for every virtual machine. To ensure data redundancy, we only use enterprise-grade NVMe drives with RAID-1 replication on all servers.
• Networks - Every virtual machine comes with its isolated private network with no incoming port open. Firewalls and private networks between virtual machines can be configured from the management console. All public IPs have anti-DDoS protection included and connections to your office resources are made using site-to-site IPsec VPNs.
• Connections - Connections to the Cloud desktops using the web and mobile app are encrypted using SSL HTTPS. Connections from the desktop application are made using RDP over SSH tunneling which is SHA Encrypted. All our apps support multi-factor authentication as well as SSO SAML integration. Furthermore, all connections are monitored with a lockout mechanism that is triggered after multiple failed login attempts. We do support and set up SSO in Azure AD, OKTA SSO, JumpCloud SSO, and Google SSO with V2 Cloud which is included in the Business Plan.
• Backups - Our business plan includes daily snapshot backups with 7 days of retention. To ensure the data is immune to ransomware, we keep the snapshots offline in a secondary location. In case of a disaster, virtual machines can be recovered from a snapshot and the whole process shouldn't take more than 1 hour. Snapshots can also be used to recover individual files in case you or an end-user mistakenly delete them.
• Antivirus - Sentinel One with real-time protection with VSS (Volume Shadow Copy Service) Protection and nightly scan.
• Customer Support Services - Our customer support team is readily available 24/7 to assist you through various channels. You can reach out to us via our live chat, where you can expect a response time ranging from 2 to 6 minutes. Alternatively, you can contact us through email at [e-mail] or by placing a phone call to 1-866-807-7155. We also offer a structured escalation process with three levels to ensure your concerns are addressed on time and effectively. 

Let us know if you need further assistance. 🚀