Error message asking to download/update .NET Framework

If the .NET framework is not installed properly on the local PC, the V2 Cloud desktop app will not work. This is a Windows component and it is updated frequently by Microsoft.

• Close all open programs.
• Open the Windows Start menu.
• Type “Control Panel" into the search and open Control Panel.
• Go to Programs and Features.
• Select Uninstall a Program.
• Select Turn Windows features on or off.
• Find .NET Framework on the list.

If the .NET Framework 4.5 (or later) checkbox isn’t checked:

• Select the checkbox to turn on .NET Framework 4.5 (or later).
• Select OK to save your changes.
• Restart your computer.

If the .NET Framework 4.5 (or later) checkbox is already checked:

• Select the checkbox to turn off .NET Framework 4.5 (or later). Don’t turn it back on.
• Select OK to save your changes.
• Restart your computer.

When you’re back into Windows, follow the steps above to turn on .NET Framework 4.5 again.

If Microsoft .NET Framework 4.5 (or later) is on the list, repair it:

• In the Programs and Features window, select Microsoft .NET Framework 4.5 (or later).
  Then select Uninstall/Change.
• Select Repair and then select Next.
• Follow the on-screen instructions.
• When the repair finishes, restart your computer.

You can now log in

Keywords: .net Framework